CCL Community Mentors are CCL leaders that help increase engagement on CCL Community and improve the online experience for all our members.
Four Key Roles of CCL Community Mentors:
- Moderators fill the gap of responding to forum questions from other volunteers and ensuring other members are following CCL Community's Guidelines online
- Tech Supporters liaise with nearby local groups, support their use of CCL Community in their groups, and provide feedback on how to improve user experience back to CCL staff
- Promoters help direct members to important training webinars, action opportunities and draw out key steps CCL volunteers can take in CCL Community
- Social Sharers bring our work out from CCL Community and onto social media to draw attention to it on other platforms