Video Conference Security: Best Practices

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Video conferencing systems like Zoom are now essential communication tools for CCL chapters. This training reviews some basic security and privacy recommendations for chapters that use Zoom to practice ahead of their meetings. If your group uses a different conferencing system, we encourage you to learn about and practice its security and privacy features.
TOC and Guide Section
Online Meeting Security Checklist

To review/practice ahead of time with your team:

Right before the meeting
  • Login, claim host (if needed) and assign co-hosts to your tech team and any speakers
  • Review final shared responsibilities:
    1. Someone monitors chat and waiting room
    2. Someone monitors participants to help unmute for Q&A and check for inappropriate names/videos to remove
  • Welcome people as they come on
As the meeting begins
  • Mute all lines (and consider disabling participants being able to mute themselves)
  • Enable the waiting room feature (if so your co-host will need to watch for latecomers and admit them)
  • Hit record and walk through instructions on how to participate (i.e. chat, raise hand (*9 if on phone), to unmute click microphone icon or use *6 to unmute, etc.)
If someone disrupts your meeting
  • Keep talking (see below) to help keep featuring your audio/video instead of the disruptor. 
  • Mute the offending participant or remove (whichever you can do fastest)
  • Lock Meeting and have your co-hosts scan for any other bad actors to remove

As you practice removing a participant, practice saying the following phrases so if they are needed in any incident it’s an automatic process.

During the interruption:

Repeat saying - “I’m sorry everyone, we’re going to remove them for this unacceptable behavior. This person is being removed.”

After the interruption:

"I’m sorry for the interruption. We had an incident, the person has been removed, will be reported and now we're going to proceed to not let them disrupt us further. If you’d like to process this please reach out to me after our meeting." 

For More Support
Press play to start the video (6m 47s)
  • Madeleine Para

Download Google Slides presentation.

Download the video.
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Go Deeper
CCL's Presenter & Schedulers Action Team: Stage Manager’s Guide to Zoom Outreach Meetings
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