Reframing: Moving From Resistance To Support

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Description
Learn communication skills to respond to resistance by tapping into others' values and beliefs and finding a more useful frame that allows them to join our cause.Ā 
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/topics/climate-communications
TOC and Guide Section
Ā 
The Importance of Reframing

Reframing is proposing a fresh perspective that engages us to build a better future together.

  • Not with detailed, thorough analysis
  • Not with relationship-building activities
  • Not with negotiations and compromise
  • Instead through deeper listening, connecting on values, and finding a better frame for productive collaboration
Four Steps To Reframing
  1. Listen more deeply:
    Discover the values/concerns revealed by their views
  2. Join where you can:
    Add momentum, use their energy as a resource
  3. Propose a better frame:
    Base it on shared values, pointing to the future
  4. Respond within the new frame:
    Engage in dialogue with mutual respect
Examples of Reframing

Example #1:

Objection: COVID has broken our economy. Before addressing climate, we need to put millions back to work.Ā 

Affirm Values: Yes, we absolutely need to repair our economy and ensure our resilience.

Propose A Frame:Ā So let's ā€œbuild back betterā€ for economic recovery and for improved health and resilience.

Response: H.R.763 provides incentives for a healthier, cleaner energy economy while stimulating local prosperity.


Example #2:Ā 

Objection:Ā The Energy Innovation Act will hurt the U.S. economy, despite border adjustments. We need to make our country great and win the race vs. competing countries.

Affirm Values: Yes, we need to ensure that this great country is winning as much benefit as possible.

Propose A Frame:Ā The USA wins more benefits by getting other countries to follow us in creating a low carbon future vs. our going it alone.

Response:Ā The Actā€™s border adjustments will create the trade pressure so others follow U.S. leadership on climate. Thatā€™s how the U.S. will benefit the most.

Length
Press play to start the video (26m 31s)
https://vimeo.com/showcase/7139706
Video Outline
To skip ahead to a specific section go to the time indicated in parenthesis.

Intro & Agenda
(from beginning)

The Importance of Reframing
(3:10)

Four Steps To Reframing
(7:42)

Examples of Reframing
(8:55)

Practice Reframing
(14:58)

Final Review
(23:20)
Instructor(s)
Downloads

Download PowerPoint or Google Slides presentation.

Download the video.
Audio length
Press play to start the audio (26m 31s)
Audio embed code
Audio Outline
To skip ahead to a specific section go to the time indicated in parenthesis.

Intro & Agenda
(from beginning)

The Importance of Reframing
(3:10)

Four Steps To Reframing
(7:42)

Examples of Reframing
(8:55)

Practice Reframing
(14:58)

Final Review
(23:20)
Instructor(s)
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To Print
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Category
Training
Topics
Communicating with Others
Format
Audio / Video, Presentation
File Type
Google Slides, PowerPoint (.pptx)