Tabling At An Event

This training reviews the basics of tabling - one of the best ways to educate and encourage people to take action - and provides specific practice scenarios for volunteers to prepare for active listening and effective communication skills while doing outreach.

Outreach during social distancing

Volunteer and our communities' safety is the number one priority for CCL and as such our continued suspension of all tabling activities for the organization is still in effect. We very much look forward to getting back out there and doing what we do best, building relationships, but given the current circumstances we must prioritize the health and safety of all our climate advocates.

Because volunteer and public safety is a very high priority to us, CCL recommends that we keep all chapter activities virtual until further notice.If you have any questions or concerns about this policy please feel free to contact Donald Addu at don@citizensclimate.org

In the mean time, here are several recommendations for ways to find alternatives to traditional in-person tabling outreach:

• Online events, presentations, webinars, etc.
• Online discussion groups. 
• Engage with people on social media to recruit and educate.
• Consider shift to paperless outreach (training link) and using online tools featured on the Paperless Action Tools Handout.
• Engage community members to register to vote.
• Reach out to family and friends and discuss climate change.
• Plan for outreach activities for future phases.

Preparing for tabling

Before you table, there are few steps to take:

1. Confirm logistics. Know the dimensions and layout of your booth, if they provide table and chairs, and if you have internet access and electrical plugs.
2. Put together a team. Schedule a team to work the event - tabling is more fun with friends. Keep shifts manageable, typically one to two hours.
3. Practice laser talks. Practice key laser talks and your delivery before the event. 
4. Schedule follow-up. Designate someone to follow up with the folks who signup and coordinate the processing of constituent letters and postcards.
5. Look over this training's "Resources" tab to determine what you will need when you table (including posters/signs from CCL's Signs.com store)

Tabling recommendations

When tabling, consider the following tips:

• Have a least one person standing in front of the table.
• Focus on what we are for (putting a price on carbon pollution/greenhouse gas emissions and returning all funds collected to the American people).
• Avoid turning off people by raising “hot button” issues.
• Be yourself, speak conversationally and listen carefully.
• Avoid using dire warnings of climate doom and always couple dire with solutions attendees can get involved with (hint: CCL).
• Be respectful and mention your member of Congress by name.
• After a visitor signs up, check to make sure it is legible and that you have their zip code.
• Ask passersby to write a letter or postcard to their local member of Congress.
• At family-oriented events, coloring pages for kids keeps parents at your table longer. 

Collecting letters

Consider beginning to go paperless with your chapters' calls to actions for engaging people at your event. See the Paper Grassroots Outreach training for recommendations on how to get started and the actions to feature. 

Very few people that you speak with at a tabling event will become volunteers. However, lots of people are willing to complete a smaller action like writing a letter. Make sure they include their name and address on the letter or postcard. Avoid having them take the letter or postcard with them as most often these will not get written. Highlight that your team is offering to mail it and have them hand-delivered it to their member of Congress via the CCL Envoy program.

Why are letters so important? Staffers say repeatedly that hand-delivered correspondence has a big impact. Letters raise our credibility with congressional offices because it shows that we are in district creating political will for them. Folks who write a letter are prime candidates for CCL because they are interested in communicating with Congress.
 

Example tabling conversation

Be yourself and try to keep CCL's values in mind when speaking with others. A conversation at your table may go something like this:

Open:“Hi! I’m Jamie. I’m a volunteer with the Newport chapter of Citizens’ Climate. Thanks for being out here to celebrate Earth Day. What brought you out here today?”

Let them respond and listen. Acknowledge what they said and ask for permission to proceed. “Would you like to hear about what we’re doing?” Let them respond and listen.

Acknowledge what they said and ask for permission to proceed.“That’s an interesting point and something we are concerned about as well. Would you like to hear about what we’ve learned?” “Would you like to join us for an introductory call Wednesday night?” “Would you like to send a letter or postcard to your member of Congress today?”

Some people will be dismissively cynical, claiming “there’s no way your proposal will make it through Congress.” Don’t get defensive, instead acknowledge their frustration and inspire them by describing how the conversation has changed because of the work we’re doing. Tell them about the Energy Innovation Act! This will turn their frustration into empowerment.

Other event attendees might feel that a carbon fee and dividend policy compromises their efforts. Use the Responding to Public Questions resource to help explain that CCL’s policy is not a replacement for what others are doing; it complements their efforts. Applaud them for what they’re doing. Ask questions about their work and be interested.
 

Following up after tabling

After the event, there are a few things left to do, ideally best in the first 24-48 hours.

• First and foremost, thank the event organizers and post photos taken to your social media accounts
• Make sure to contact new prospects, ideally via someone in your group giving a personal phone call to each. Thank them for taking the time to write their insightful comments to their Congressmember, and invite them to your next CCL meeting or to join our informational session. For an example of what some CCL groups use for email templates see this discussion post. 
• Add new volunteers to your chapter roster and CCL's database.
• Process constituent letter forms and file field reports to finish up. 

Intro and Agenda
(from the beginning)

Tabling Overview
2m 38s

Preparing to Table
8m 21s

Connecting With Attendees
16m 06s

Practice Communication Scenario
24m 39s

Final Takeaways
31m 17s

• Susan Adams
• Taylor Krause

Download PowerPoint or Google Slides presentation.

Intro and Agenda
(from the beginning)

Tabling Overview
2m 38s

Preparing to Table
8m 21s

Connecting With Attendees
16m 06s

Practice Communication Scenario
24m 39s

Final Takeaways
31m 17s

• Susan Adams, CCL Third Coast Regional Coordinator
• Taylor Krause, CCL Special Projects Coordinator

Download this training (right click and save).

Find the episode on CCL’s iTunes channel.
 

• What's your best opener to engage passerby's while tabling?
• Ideas for your email follow-up after the event

• Energy Innovation Act Fact Sheets
• Paperless Action Tools Handout
• Infographic 
• CCL's Signs.com store
• Info Session Flyers & CCL Brochures
• Sign Up Sheets & Text to Join Sign
• Constituent Letter Form & Postcards
• Responding To Public Questions & Laser Talks
• CCL Banners
• Dividend Check & Put a Price on Carbon Flyers
• CCL Conservative Tabling Ideas